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PicPay's Affiliate Program
Project type
New Product
Date
Set 2021
Location
São Paulo
Role
Senior Product Manager
Project Objective
The central aim of this project revolved around elevating the performance of the newly launched end-to-end marketplace on PicPay, which initially didn't meet the anticipated benchmarks. The second quarter witnessed a modest figure of 209 sales with a conversion rate that was below the desired level. Moreover, a noticeable number of users initiated their shopping journey but abandoned it midway, signaling a sub-optimal user experience.
Competitor Analysis and Market Insight
To ameliorate these issues, the team embarked on a detailed examination of competitors’ strategies, with a particular focus on how Inter bank leverages an Affiliate Program. This endeavor was aimed at garnering a deeper understanding of the market dynamics and identifying the root causes deterring users from completing their purchases. The analysis divulged a desire among users for a more diverse array of brand options within the marketplace.
Strategic Intervention: Affiliate Program
Armed with these insights, the team hypothesized that implementing an Affiliate Program could serve as a viable solution. Given its ease of understanding and the minimal time required for adoption, it was deemed a straightforward proposition to communicate to users via emails and notifications.
Project Outcome
The strategic incorporation of the Affiliate Program into PicPay's marketplace proved to be a linchpin in revamping the sales strategy. This initiative not only introduced a novel revenue generation avenue but also propelled a significant 40% revenue upsurge within a span of four months.
Value Proposition
Enhanced User Choice:
By broadening the spectrum of brand options through the Affiliate Program, the project catered to the users' desire for variety, thereby enhancing the appeal of the PicPay marketplace.
Revenue Growth:
The Affiliate Program emerged as a fruitful strategy, driving a substantial revenue increase and showcasing a promising avenue for sustained revenue growth.
Improved Conversion Rate:
The measures adopted not only augmented the revenue but are likely to have had a positive impact on the conversion rate, by addressing the initial issues that deterred users from completing their purchases.
Ease of Adoption and Communication:
The simplicity of the Affiliate Program facilitated easy communication and engagement with users, fostering a better understanding and utilization of the marketplace.